/* - ++resource++qi.jabberHelpdesk.kss/helpdesk.kss - */
/* http://www.asconix.com/portal_kss/++resource++qi.jabberHelpdesk.kss/helpdesk.kss?original=1 */
#jabberHelpdeskMessages:load {
action-server: helpdesk_login;
helpdesk_login-userName: formVar(userData,userName);
helpdesk_login-subject: formVar(userData,subject);
}
#jabberHelpdeskMsgInput:keyup {
evt-keyup-keycodes: 13;
action-server: helpdesk_ping;
helpdesk_ping-userID: stateVar(helpdesk-userID);
helpdesk_ping-lastMsgFrom: stateVar(helpdesk-lastMsgFrom);
helpdesk_ping-message: currentFormVar();
helpdesk_ping-userName: formVar(userData,userName);
}
#jabberHelpdeskMessages:timeout {
evt-timeout-delay: 3000;
action-server: helpdesk_ping;
helpdesk_ping-userID: stateVar(helpdesk-userID);
helpdesk_ping-lastMsgFrom: stateVar(helpdesk-lastMsgFrom);
}
#jabberHelpdeskMessages:jh-onbeforeunload {
action-server: helpdesk_logout;
helpdesk_logout-userID: stateVar(helpdesk-userID);
}
#jabberHelpdeskAvailableAgents:timeout {
evt-timeout-delay: 3000;
action-server: helpdesk_refreshAvailableAgents;
}
#jabberHelpdeskDownChat1:click {
evt-click-preventdefault: True;
action-server: helpdesk_downloadChat;
helpdesk_downloadChat-userID: stateVar(helpdesk-userID)
}
#jabberHelpdeskDownChat2:click {
action-client: replaceHTML;
replaceHTML-html: '<a id="jabberHelpdeskDownChat1" href="#" >Request chat transcript</a>';
}